Warranty Policy


1. what does the warranty cover?

 

   l All Harvey Machinery will be covered under a 2-year manufacturer's warranty. Accessories are covered under a 1-year manufacturer's warranty.

   l All Bridge City Tools are covered by a 1-year warranty.

   l Warranties will automatically begin from the date you receive your item.

 

With our manufacturer's warranty, we guarantee to repair or replace a faulty product during the warranty period. If the product is damaged or defective, we offer a full warranty to repair or replace it within a reasonable time. All claims must be accompanied by original proof of purchase in the form of a valid receipt that displays the date and matching name of the customer on file.

 

   l The company will assist in repairing the product at no cost if the product is still under warranty.

   l The company will repair any broken parts of a product using new or replacement parts.

   l The product will be exchanged with a new product if there is a manufacturer defect Harvey cannot fix.

 

2. what does the warranty NOT cover?

   l Damage to a product resulting fromnegligence

   l Damage to a product resulting fromunauthorized modification of the product

   l Damage caused by natural disasters

   l Theft or loss of the product.